Daily Worker Steward - Hospitality & Tourism
Join Kaluma Sanur as a Daily Worker Steward and become part of Bali’s thriving hospitality industry! This role offers a unique opportunity to contribute to a dynamic team in one of the world’s most sought-after tourist destinations. As a steward, you will play a crucial role in ensuring our guests have a memorable experience, from greeting them at the entrance to assisting with any needs during their stay.
Kaluma Sanur is a well-established hospitality business located in Denpasar Selatan, Bali. With a strong reputation for excellent service and a warm, welcoming atmosphere, we are committed to providing top-notch hospitality to our guests. This role is perfect for individuals looking to start their career in the hospitality industry or those seeking a new challenge in a vibrant setting.
📋 Tanggung Jawab Pekerjaan
- Greet guests upon arrival and assist with check-in/check-out processes.
- Provide excellent customer service to ensure guests have a pleasant stay.
- Assist with guest requests and inquiries, including room service and local recommendations.
- Monitor and maintain the cleanliness and orderliness of the hotel premises.
- Collaborate with the housekeeping team to ensure all rooms are ready for new guests.
- Report any maintenance issues to the appropriate departments.
- Promote and uphold the hotel’s policies and procedures.
- Participate in team meetings and training sessions to improve service quality.
🎓 Kualifikasi & Syarat
- Minimum 1 year of experience in a similar role within the hospitality industry.
- Familiarity with hotel management software such as PMS (Property Management System) and POS (Point of Sale) systems.
- Excellent communication and interpersonal skills.
- Ability to work well under pressure and in a fast-paced environment.
- Good physical fitness and the ability to stand for long periods.
- Fluency in English and Bahasa Indonesia.
- Willingness to work flexible hours, including weekends and holidays.
- High school diploma or equivalent.
🛠️ Keahlian
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