Operations Manager - Fashion Retail (Multi-Branch Leadership)
Join Sinar Agung, a leading name in Indonesia’s dynamic fashion industry, as an Operations Manager to drive excellence across our expanding network of retail branches. This is a unique opportunity for a results-driven leader with a proven track record in managing multi-branch operations to take the helm of our retail operations in Jakarta Timur.
In this role, you will oversee the daily operations of our stores, ensuring that our customers receive the best shopping experience while maintaining high standards of efficiency and profitability. You will work closely with our team of store managers, ensuring that all branches are aligned with our corporate strategy and that best practices are consistently implemented.
Sinar Agung is committed to fostering a culture of innovation and continuous improvement. We offer a competitive salary, comprehensive benefits, and opportunities for professional growth and development. If you are ready to take on this exciting challenge and make a significant impact on our business, we want to hear from you.
📋 Tanggung Jawab Pekerjaan
- Oversee the daily operations of all retail branches, ensuring high levels of customer satisfaction and sales performance.
- Develop and implement operational strategies to improve efficiency, reduce costs, and enhance profitability.
- Manage and mentor a team of store managers, providing guidance and support to ensure they meet performance targets.
- Monitor inventory levels, ordering, and distribution to ensure optimal stock levels and minimize waste.
- Leverage data analytics tools such as Microsoft Power BI and Excel to track key performance indicators (KPIs) and make data-driven decisions.
- Collaborate with the corporate team to align branch operations with overall business goals and initiatives.
- Ensure compliance with company policies, procedures, and regulatory requirements.
- Identify and implement process improvements to enhance operational efficiency and customer experience.
🎓 Kualifikasi & Syarat
- Bachelor’s degree in Business Administration, Retail Management, or a related field.
- Minimum of 5 years of experience in retail operations management, with a proven track record of success in multi-branch environments.
- Strong leadership and management skills, with the ability to motivate and develop a high-performing team.
- Proven experience in inventory management, supply chain, and logistics.
- Excellent analytical and problem-solving skills, with the ability to use data to drive decision-making.
- Proficiency in Microsoft Office Suite, including Excel, PowerPoint, and Outlook.
- Certification in retail management or a related field is a plus.
- Fluent in both written and spoken Indonesian and English.
🛠️ Keahlian
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